01 / Cover & Conditions
E07 Warranty Explained
DEEPAL’s warranty covers eligible defects in factory materials or workmanship. An authorised DEEPAL centre can repair, replace or adjust an affected part without charge, subject to the warranty conditions.
- New Vehicle: 7 years / 160,000 km for standard non-commercial use.
- High-Voltage Battery: 8 years / 240,000 km; the current website excludes commercial use.
- 12V Battery: 1 year / 20,000 km.
- Commercial Vehicle Use: 1 year / 120,000 km under the handbook. This includes hire, taxi, delivery and tool-of-trade use.
- Genuine Accessories: optional accessories have 1 year from first supply; standard genuine replacement parts receive the remaining vehicle warranty.
Each time/distance limit ends at whichever comes first. Vehicle warranty periods begin at first registration.
The current website separately lists 8 years / 150,000 km for the electric drive system and vehicle controller, whichever comes first. This term is absent from the July 2025 handbook’s periods table; confirm applicability to your E07 with DEEPAL.
Routine maintenance and ordinary wear are not free warranty servicing. Conditions and exclusions apply, including failures caused by misuse or unapproved modifications. The website excludes normal battery-capacity degradation and requires compliance with charging, maintenance and battery-check requirements; it does not state a guaranteed capacity-retention percentage.
Keep service records and ask an authorised DEEPAL centre to assess a specific claim. The warranty is additional to your Australian Consumer Law rights.