OwnersAUSTRALIA

Manual Guide · Charging

Emergency AC Charging Connector Release

Find the boot release and unlock an AC charging connector that will not come out.

Australian E07 Owner Guide · Reviewed 15 October 2026

Go to the Emergency Steps

Try the Normal Unlock First

  1. Stop Charging

    Keep the vehicle parked. End the session using the charger or vehicle’s normal stop control, following the equipment instructions, and confirm that charging has stopped.

  2. Unlock the Connector

    Unlock the vehicle with the key. For AC charging, open Energy Centre on the centre screen, then select Unlock Charging Port, as described in the manual.

  3. Check Whether It Releases

    Hold the connector body and try to withdraw it without force. If the AC connector remains locked after the normal unlock, use the emergency procedure below.

E07 Owner’s Manual — p. 86 (PDF p. 97)
E07 Owner’s Manual — p. 89 (PDF p. 100)

Find the Release in the Boot

The emergency unlocking rope is behind the inspection cover on the left interior panel of the boot. The manual’s diagram identifies the boot side-wall cover as ① and the unlocking rope as ②.

E07 Manual Diagram Showing The Boot’s Left Side-Wall Inspection Cover Labelled 1 And The Emergency Unlocking Rope Behind It Labelled 2.
E07 Owner’s Manual — p. 89 (PDF p. 100)
① Side-Wall Cover
The inspection cover to open.
② Unlocking Rope
The emergency release behind the cover.

E07 Owner’s Manual — p. 86 (PDF p. 97)

Emergency Release: Three Steps

Keep the vehicle parked and confirm charging has stopped. Use these steps when the normal AC unlocking method has failed and the charging connector cannot be removed.

  1. Open the Side-Wall Cover

    Open the inspection cover ① on the boot’s left interior panel. Locate the emergency unlocking rope ② shown in the diagram.

  2. Pull the Unlocking Rope

    Pull the identified emergency unlocking rope to manually release the connector’s electronic lock.

  3. Remove the Connector and Refit the Cover

    Remove the AC charging connector, then restore the boot side-wall cover.

E07 Owner’s Manual — p. 89 (PDF p. 100)

Before Driving Away

  • Check that the charging connector has been removed and the boot side-wall cover is back in place.
  • Close the charging-socket dust cover and the outer charging-port cover using its normal control.
  • Put the cable away or return the charger’s connector to its holder.

The manual says the charging connector must be unlocked and removed before the vehicle can start. If normal unlocking keeps failing, have the fault checked before relying on the next charge.

E07 Owner’s Manual — p. 85 (PDF p. 96)
E07 Owner’s Manual — p. 86 (PDF p. 97)
E07 Owner’s Manual — p. 89 (PDF p. 100)

Manual References

This guide was checked on 15 October 2026 against the Australian English manual revised 22 April 2026. Read Emergency Slow Charge Unlocking in the Things To Know When Driving chapter. This is a manual-based procedure; the guide does not verify the release mechanism on your vehicle.

  • E07 Owner’s Manual — p. 85 (PDF p. 96)
  • E07 Owner’s Manual — p. 86 (PDF p. 97)
  • E07 Owner’s Manual — p. 89 (PDF p. 100)